{"id":9411,"date":"2025-01-28T18:16:57","date_gmt":"2025-01-28T18:16:57","guid":{"rendered":"http:\/\/breatheandbath.com\/?page_id=9411"},"modified":"2025-02-17T06:51:06","modified_gmt":"2025-02-17T06:51:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/breatheandbath.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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OUR BRAND<\/strong><\/h3>

Where is Breathe& Bath. based?<\/strong>
We\u2019re based in Montr\u00e9al, Quebec, Canada, crafting premium self-care products like hand-poured candles designed to elevate your wellness.<\/p>

Where are Breathe& Bath. candles made?<\/strong>
All of our candles are proudly handmade in Canada using sustainable, locally sourced ingredients.<\/p>

What makes Breathe& Bath. candles different?<\/strong>
We focus on eco-friendly practices, using natural soy wax, cotton wicks, and phthalate-free essential oils to create cleaner, longer-lasting candles. Every product is crafted with sustainability in mind, offering a luxurious, green experience.<\/p>

OUR CANDLES<\/strong><\/h3>

How do I know which candle is best for me?<\/strong>
Browse our scents by mood and purpose (calming, energizing, etc.) to find the right one. For personal recommendations, contact us directly.<\/p>

Are Breathe& Bath. candles vegan?<\/strong>
Yes, all our candles are 100% vegan and cruelty-free, made with natural ingredients.<\/p>

Are your candles safe for pregnant women and pets?<\/strong>
We use non-toxic ingredients, but we recommend consulting a healthcare professional if you’re pregnant or have pets with respiratory sensitivities.<\/p>

What are the benefits of using a cotton wick?<\/strong>
Cotton wicks are eco-friendly and burn cleanly, producing less soot and providing a more consistent, even burn.<\/p>

Why does my 2oz candle not smell as strong?<\/strong>
Smaller candles offer a subtler fragrance, perfect for small spaces. For a stronger scent, consider our larger candle sizes.<\/p>

ORDERS & SHIPPING<\/strong><\/h3>

What is your return\/refund policy?<\/strong>
We offer a 21-day return window on unused candles in original packaging. Full details can be found in our Return & Exchange Policy<\/strong><\/a>.<\/p>

How do I cancel an order?<\/strong>
If you need to cancel, contact us within 24 hours. After shipping, orders cannot be canceled.<\/p>

What are your shipping rates?<\/strong>
Shipping is flat-rate within Canada, with free shipping on orders over a set amount. International rates may vary.<\/p>

What payment methods do you accept?<\/strong>
We accept Visa, Mastercard, PayPal, and other secure methods at checkout.<\/p>

Can I change my shipping address after processing?<\/strong>
Once processed, the shipping address cannot be changed. Contact us immediately if there\u2019s an error.<\/p>

How do I track my order?<\/strong>
You\u2019ll receive an email with tracking details after shipment. Track your order directly from our Order Tracking Page<\/strong>.<\/p>

How long will it take to receive my order?<\/strong>
Orders ship within 1-2 business days. Delivery times vary, but most orders arrive within 3-7 business days in Canada.<\/p>

What if my product was damaged during transport?<\/strong>
Contact us immediately with photos of the damage, and we\u2019ll arrange for a replacement or refund.<\/p>

Can I return a candle if it doesn\u2019t suit me?<\/strong>
Yes, as long as it\u2019s unused and in the original packaging. Check our Return & Exchange Policy<\/strong> for full details.<\/p>

Why won\u2019t the carrier leave my package in extreme temperatures?<\/strong>
For safety reasons, carriers won\u2019t leave packages outside in extreme temperatures. Track your order and collect it promptly.<\/p>

FIND US<\/strong><\/h3>

Where can I purchase Breathe& Bath. candles?<\/strong>
You can shop exclusively online at www.breatheandbath.com<\/a><\/strong><\/p>

PROMOTIONS AND REWARDS<\/strong><\/h3>

Do you offer sales or discounts?<\/strong>
Yes, we offer seasonal promotions. Subscribe to our newsletter for updates and exclusive deals.<\/p>

Can I combine a discount code with a sale?<\/strong>
Discount codes cannot be combined with sale prices, unless otherwise specified.<\/p>

How does the Breathe& Bath. Rewards Program work?<\/strong>
Earn points with every purchase and redeem them for discounts. Sign up today through our website!<\/p>

SUSTAINABILITY & RECYCLING<\/strong><\/h3>

Do you have a recycling or return program?<\/strong>
Yes! We encourage recycling and offer discounts when you return your empty candle containers at select events or stores.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

OUR BRAND Where is Breathe& Bath. based?We\u2019re based in Montr\u00e9al, Quebec, Canada, crafting premium self-care products like hand-poured candles designed to elevate your wellness. Where are Breathe& Bath. candles made?All of our candles are proudly handmade in Canada using sustainable, locally sourced ingredients. What makes Breathe& Bath. candles different?We focus on eco-friendly practices, using natural […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9411","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t